Learn More About Chapman Ford of Lancaster
Our Story
At Chapman Ford of Lancaster, we have proudly served drivers in Lancaster, PA since 1998 while helping customers throughout Lititz and Manheim find dependable transportation and exceptional automotive care. As a family-owned business, we believe every customer deserves a straightforward, transparent, and enjoyable experience whether they are shopping for a new Ford or a quality used vehicle for sale. Our team is committed to delivering an outstanding customer experience by providing personalized guidance, modern shopping tools, and long-term support well beyond the initial purchase. We are equally passionate about supporting the communities that support us through partnerships with organizations such as the Food Bank, Water Street Rescue Mission, Boys & Girls Club, Children’s Hospital of Philadelphia, and the American Red Cross. We also proudly participate in initiatives like Driving Away the Cold, helping provide warmth and assistance to those in need throughout our local communities. Every vehicle we sell and every service appointment we complete reflects our dedication to building lasting relationships with our customers and making a positive difference across Lancaster County.
Your Trusted Sales Team
At Chapman Ford of Lancaster, we make it easy to shop for new Ford models and carefully inspected used vehicles with a customer-first approach from beginning to end. Our personalized video walkarounds, online credit pre-approval tool, and same-day financing approval help simplify the buying process while giving you the confidence to shop your way. We proudly offer first-time buyer programs, military purchase incentives, college graduate incentives, and loyalty referral rewards that create additional value for many drivers. If you are looking to trade or sell your current vehicle, we will buy your car while helping you upgrade to the vehicle that best fits your needs.
Your Certified Service Experts
Our service center is staffed by experienced technicians who use genuine OEM Ford parts to help keep your vehicle performing at its best. We focus on delivering an outstanding guest experience through complimentary multi-point inspections, online scheduling, covered drive-in reception, and convenient early drop-off and late pick-up options. Customers can also take advantage of pick-up and delivery for service vehicles, rental assistance, military service discounts, and a rewarding service loyalty program. Whether you need routine maintenance or more extensive repairs, our team is committed to providing dependable service with convenience and quality every step of the way.
Chapman Ford of Lancaster Recognition
Chapman Ford of Lancaster is proud to have earned recognition as a Carfax Dealer of the Year, reflecting our commitment to exceptional customer satisfaction and quality vehicle standards. This recognition represents the trust our customers place in us and reinforces our dedication to delivering an outstanding experience during every visit. Beyond our dealership, we believe success is measured by the impact we make within our community. Through continued support of the Food Bank, Water Street Rescue Mission, Driving Away the Cold, Children’s Hospital of Philadelphia, the American Red Cross, and the Boys & Girls Club, we remain committed to giving back and helping strengthen the communities we proudly serve.
Why Choose Chapman Ford of Lancaster?
What This Means For You
When you choose Chapman Ford of Lancaster, you are working with a dealership that values honesty, convenience, and community involvement as much as quality vehicles and expert service. Our awards, customer-focused amenities, and commitment to supporting important charitable organizations demonstrate our dedication to serving customers throughout Lancaster, Lititz, Manheim, and beyond with confidence and care.
FAQs
Does Chapman Ford of Lancaster sell both new and used vehicles?
Yes. We offer a wide selection of new Ford models along with quality used vehicles to help drivers throughout Lancaster, Lititz, and Manheim find the right vehicle for their needs and budget.
Can I get financing even if I am a first-time buyer?
Absolutely. We offer first-time buyer programs, same-day financing approval for qualified customers, an online credit pre-approval tool, and financing options designed to make purchasing your next vehicle simple.
Does Chapman Ford of Lancaster offer military or college graduate incentives?
Yes. We proudly provide military purchase incentives, military service discounts, and college graduate purchase incentives to eligible customers.
What conveniences are available when I service my vehicle?
Our service center offers online appointment scheduling, complimentary multi-point inspections, covered drive-in reception, early drop-off, late pick-up, rental assistance, 24/7 key drop-off lockers, and pick-up and delivery for qualifying service appointments.
How does Chapman Ford of Lancaster support the local community?
Giving back is an important part of who we are. We proudly support organizations including the Food Bank, Water Street Rescue Mission, Children’s Hospital of Philadelphia, the American Red Cross, the Boys & Girls Club, and participate in Driving Away the Cold to help make a positive impact throughout the communities we serve.
