Schedule Service

Contact Chapman Ford of Lancaster Today To Schedule Your Service Appointment!

Tips for First-time Service Scheduling

Upon accessing the online service scheduler for the first time, users need to sign in as a new customer by selecting the vehicle's make, year and model to start. For our customers that have not memorized all of the vehicle details, we recommend having the owner's manual on standby when providing these details. You will also need to have the current odometer reading or an approximation. After providing the basic vehicle details and scheduling an appointment for the first time, the system will save the pertinent data and you can simply log in for future appointment scheduling.

How to Schedule Service Online

After logging in or providing pertinent information for the first time, you will then select the individual services or maintenance package. You'll notice that the system has delivered maintenance packages matching the vehicle's mileage provided at the first step. After selecting the service needed, you will then choose an appointment day and time from the calendar options. Once the appointment time is chosen, you will then provide contact information and review the final appointment detail. If everything looks good, you will confirm the appointment.

Schedule Service via Text

To maximize service scheduling convenience, we can also schedule your next service appointment via text. If you merely prefer texting or the internet goes out, simply send a text to 717-524-1524 and we will take it from there!

 Service Department

Complimentary Dealership Amenities

  • Free Wi-Fi
  • Complimentary Multi-Point Inspection
  • Courtesy Loaners
  • Rental Cars Available
  • Courtesy Transportation Shuttle
  • Business Workstations
  • Complimentary Beverage & Coffee Bar
  • Online Service Scheduling
  • Newspapers & Magazines
  • Vending Machines
  • Certified Technicians
  • Genuine OEM Parts
  • Express Service Department
  • Comfortable Waiting Area
  • State-of-the-Art Facility
  • Saturday Service Hours
  • Flat Screen TVs

Ford Dealership
Waiting Area
Coffee & Snacks
Service Center

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