Ford Recall Information

Ford Recall Information at Chapman Ford of Lancaster, PA

This page is for Ford drivers to gain information about recalls. We provide details below about safety recalls, service campaigns, and what to expect if your Ford model is involved. Ford owners involved in recalls must get the corrective service completed at an authorized dealership such as Chapman Ford of Lancaster. Safety recalls, and service campaigns are completed at no charge to the owner as quickly and conveniently as possible. We always recommend scheduling the corrective service promptly to improve performance, eliminate risk, and restore safety to factory specifications. Continue reading about recalls, check for active recalls involving your Ford model, and schedule recall service if needed at Chapman Ford of Lancaster.


Safety Recalls and Service Campaigns Explained

Recalls are issued due to safety or performance reasons. Safety recalls involve services to correct an identified risk found by the National Highway Traffic Safety Administration or the auto manufacturer. The auto manufacturer issues service campaigns to correct a performance-based shortcoming. Customers involved in safety recalls should receive a notification letter in the mail that provides all of the details necessary, including the risk, how it happens, and how to get the corrective safety recall service.

How to Check for Ford Recalls

Ford owners can check for active recalls by searching the Recalls and Field Service Actions database using the 17-digit Vehicle Identification Number (VIN). You can find the VIN in several places, including the driver's side door jamb, driver's dash where it meets the windshield, insurance card, purchase documents, or registration. Customers are always welcome to contact us by phone to speak with helpful staff about active Ford recalls.

Certified Ford Recall Service

Recall services must be completed at a Ford-authorized dealership according to the technical service bulletin. We have certified technicians with recall-specific training and genuine OEM parts to complete the service to factory specifications.

Service Hours

  • Monday 7:30 am - 5:00 pm
  • Tuesday 7:30 am - 5:00 pm
  • Wednesday 7:30 am - 5:00 pm
  • Thursday 7:30 am - 5:00 pm
  • Friday 7:30 am - 5:00 pm
  • Saturday 8:00 am - 4:00 pm
  • Sunday Closed

Contact

Chapman Ford Lancaster, PA

1485 Manheim Pike
Directions Lancaster, PA 17601

  • Sales: (855) 406-2637
  • Service: (855) 457-8267
  • Parts: (855) 492-5634

Schedule Recall Service at Chapman Ford of Lancaster

Ford owners can schedule recall services online or by phone. The online service scheduler allows 24/7 scheduling that's completed within two to three minutes. Customers that need transportation during recall service can secure a courtesy shuttle ride or a loaner car. We have Saturday appointments available for customers that need recall service on the weekend. All services include a complimentary multi-point inspection.

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Complimentary Dealership Amenities

  • Complimentary Wi-Fi
  • Complimentary Multi-Point Inspection
  • Courtesy Loaners
  • Rental Cars Available
  • Courtesy Transportation Shuttle
  • Business Workstations
  • Complimentary Beverage & Coffee Bar
  • Online Service Scheduling
  • Newspapers & Magazines
  • Vending Machines
  • Certified Technicians
  • Genuine OEM Parts
  • Express Service Department
  • Comfortable Waiting Area
  • State-of-the-Art Facility
  • Saturday Service Hours
  • Flat Screen TVs

Ford Dealership
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Coffee & Snacks
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